Consumer Contracts Regulations 2013

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) state that You have fourteen (14) calendar days to cancel the Contract for Your Order with Us and We will issue You with a full refund for the items You have purchased and the cost of standard delivery if You’ve paid for shipping for countries in the UK only.

  • If You wish to cancel Your contract the fourteen (14) calendar days start from the day You receive your order.
  • If You purchased Your item(s) through Our website and wish to cancel it, you must return the cancelled order to Us. You have 14 days from the day You received the Order for the Item(s) to be returned to Us. Email Info@mhmproducts.co.uk for return address.
  • The Item(s) within Your order being cancelled must be unused and in their original packaging.
  • In the unlikely event that Item(s) are returned to Us in an unsuitable condition, we may have to send the Item(s) back to You. In this case We will not refund you.
  • Should You request a refund outside of these times then We may reject Your refund request.
  • For UK orders We will refund You within 14 days of You sending Your returned Item(s).
  • If You’re cancelling Your whole Order and You’ve paid for delivery, we will also refund the cost of standard Delivery within the UK. If only part of your Order is returned, any delivery charge You paid will not be refunded.
  • We need confirmation of cancellation from You, so You need to get in touch, Email Info@mhmproducts.co.ukto let Us know you’d like to cancel Your Order under the Consumer Contracts Regulations 2013.
  • Once You let Us know you would like to cancel, we will email and let You know how to do this.
  • This is not a full statement of Your rights under the Regulations. Full details are available from Your local Trading Standards Authority or Citizens Advice Bureau

 

 

Returning Products

United Kingdom Returns

Orders placed online can be returned within 14 days of receiving your order. contact Info@mhmproducts.co.uk for return address.

Consumer Contracts Regulations 2013

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) state that You have fourteen (14) calendar days to cancel the Contract for Your Order with Us and We will issue You with a full refund for the items You have purchased and the cost of standard delivery if You’ve paid for shipping for countries in the UK only.

  • If You wish to cancel Your contract the fourteen (14) calendar days start from the day You receive your order.
  • If You purchased Your item(s) through Our website and wish to cancel it, you must return the cancelled order to Us. You have 14 days from the day You received the Order for the Item(s) to be returned to Us. Email Info@mhmproducts.co.uk for return address.
  • The Item(s) within Your order being cancelled must be unused and in their original packaging.
  • In the unlikely event that Item(s) are returned to Us in an unsuitable condition, we may have to send the Item(s) back to You. In this case We will not refund you.
  • Should You request a refund outside of these times then We may reject Your refund request.
  • For UK orders We will refund You within 14 days of You sending Your returned Item(s).
  • If You’re cancelling Your whole Order and You’ve paid for delivery, we will also refund the cost of standard Delivery within the UK. If only part of your Order is returned, any delivery charge You paid will not be refunded.
  • We need confirmation of cancellation from You, so You need to get in touch, Email Info@mhmproducts.co.ukto let Us know you’d like to cancel Your Order under the Consumer Contracts Regulations 2013.
  • Once You let Us know you would like to cancel, we will email and let You know how to do this.
  • This is not a full statement of Your rights under the Regulations. Full details are available from Your local Trading Standards Authority or Citizens Advice Bureau

Returning Products

United Kingdom Returns

Orders placed online can be returned within 14 days of receiving your order. contact Info@mhmproducts.co.uk for return address.